© HERO Kids Sports, LLC      CoachMike@HEROkidsports.com      (857)400-8858  

HERO POLICIES!

DISCOUNTS & PROMOTIONS:

 

  • Faculty kids may go for FREE! with 5 or more non-staff member children enrolled in the given class. *Inquire within for more details. 

  • We offer sibling discounts.

 

REFUND POLICY:

 

  • Refund or voucher may be issued on an individual case basis. Please give Coach Mike or Coach Reid a call today and we'll be happy to help! Refund or voucher will be prorated based on the amount of classes completed.

 

MAKE-UP CLASSES & CANCELLATIONS:
 

  • If there is inclement weather, HERO Kids Sports will conduct the class indoors, in a safely provided environment approved by the school.

  • If there is no indoor space available, HERO Kids Sports will reschedule the class within 7-10 days, depending on availability. This includes unavailability due to snow days, during the winter.

  • HERO Kids Sports has the right to cancel any program due to scant enrollment. Upon cancellation, a full refund will be issued to the payee.

 

PICKING UP & DROPPING OFF:

 

  • In the event that a program is held in an area that is open to the public, every child must be accounted for through a registration process. This entails signing children in and out of the class period. No child should be left unattended as they will be unable to participate in the program.
     

  • In the event that a child needs to be picked up or dropped off by someone other than the legal parent and/or guardian, they must let the HERO Kids Sports coach know beforehand. The child should also arrive with a note stating this circumstance, along with the established caregiver. HERO Kids Sports values safety above all else and will work to ensure that your child is in good hands at all times.

  • HERO Coaches are responsible for supervising children during the time allotted for a HERO Sports class.